Payment of membership fees
[Monthly Membership Course] How can I check the status of my monthly payments?
A. Please check your statement to see if a withdrawal has occurred.
If your monthly membership registration is valid, you will continue to be charged via credit card or mobile carrier payment.
● In case of credit card payment
Your statement will be listed as either "Mrs. GREEN APPLE FC," "MGA GREEN APPLE FC," or "MRS GREEN APPLE FC."
● In the case of mobile carrier payment
Please check your mobile phone company's website.
<For docomo users>
https://smt.docomo.ne.jp/
・Log in to d Menu
・Go to My Menu
・Select "Recurring Charges List" from "Recurring Charges List/Usage History"
<For au users>
https://id.auone.jp/
・Access the au ID member information site
- Tap the [MENU] icon in the top right corner of the screen
*If you access from a computer screen, click "au Easy Payment" on the right side of the screen.
・Tap "Registered Services" under "au Easy Payment"
< For SoftBank users >
https://www.softbank.jp/mobile/support/
・Log in to My SoftBank
・Tap "Mass Payment" at the top of the screen
*If you are operating from your contracted smartphone, you can log in automatically by turning off Wi-Fi.
・Tap "Registered services"
If you are unsure how to operate or check, please contact your mobile phone company.
●If you are unable to log in due to ongoing charges
《Here Please check the above before contacting us.
Other questions about "Payment of membership fees"
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Q.
I was unable to register for the live show in time so please refund me.
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Q.
[Monthly membership course] Please tell me the payment methods available.
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Q.
I get the message "You have reached the limit on the number of errors" and cannot register as a member.
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Q.
I want to register using a credit card, but I get an error message.
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Q.
[Monthly fee course] I would like to register using carrier payment, but it is not available.
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Q.
[Monthly membership course] Can I change the payment method?
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[Monthly membership course] Do I need to make payment every month?
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Q.
[Monthly membership course] If I join in the middle of the month, will the payment be calculated on a pro rata basis?
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[Monthly Membership Course] There has been a duplicate payment. Can I get a refund?
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Q.
What are in-app purchases (App Store payments / Google Play payments)?
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Q.
[Monthly Membership Course] When will my credit card be charged?
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[Annual membership fee course] Please tell me the payment methods available.
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[Annual fee course] Can I check or change my credit card information?
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[Annual membership fee course] Please tell me how to pay at a convenience store.
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Q.
[Annual membership fee course] Can I change the payment method?
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Q.
[Annual membership course] I received an email from my credit card company one month before my membership expired informing me of the membership fee being deducted.
If the above does not resolve your issue, please contact us using the details below.