Payment of membership fees
[Monthly Membership Course] How can I check my current registration status?
● If your registration for the 【Monthly Membership Course】 is valid
Charges are continuing through "credit card payment" or "mobile carrier payment".
Please check your statement to see if any deductions have occurred.
● In the case of credit card payment
Your statement will list either "Mrs. GREEN APPLE FC", "MGA GREEN APPLE FC", or "MRS GREEN APPLE FC".
● In the case of mobile carrier payment
Please check from your contracted mobile carrier's site.
For those using docomo
https://smt.docomo.ne.jp/
- Log in to d menu
- Proceed to My Menu
- Select "Recurring Billing List/Usage History" and then "Recurring Billing List"
For those using au
https://id.auone.jp/
- Access the au ID member information site
- Tap the [MENU] icon at the top right of the screen
* If accessed from a computer screen, click on [au Easy Payment] on the right side of the screen
- Tap [Registered Services] under the "au Easy Payment" section
For those using SoftBank
https://www.softbank.jp/mobile/support/
- Log in to My SoftBank
- Tap "Collective Payment" at the top of the screen
* If you operate from your contracted smartphone, turning off Wi-Fi will allow for automatic login.
- Tap "Registered Services"
If you are unsure about the operation or confirmation method, please consult your mobile carrier.
● For those whose billing is continuing but cannot log in
Please check here and contact us.
Other questions about "Payment of membership fees"
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Q.
ライブの申し込みが間に合わなかったので返金して下さい。
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Q.
[Monthly membership course] Please tell me the payment methods available.
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Q.
I am considering new rate plans from 3 carriers. Do I need to take any action?
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Q.
What credit cards can I use?
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Q.
Can I use debit cards, prepaid cards, or bundle cards?
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Q.
I get the message "You have reached the limit on the number of errors" and cannot register as a member.
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Q.
I want to register using a credit card, but I get an error message.
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Q.
[Monthly fee course] I would like to register using carrier payment, but it is not available.
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Q.
[Monthly membership course] Can I change the payment method?
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Q.
[Monthly membership course] Do I need to make payment every month?
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Q.
[Monthly membership course] If I join in the middle of the month, will the payment be calculated on a pro rata basis?
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Q.
[Monthly Membership Course] If a payment is made twice, is a refund possible?
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Q.
[Monthly membership course] Duplicate payments are occurring every month.
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Q.
When will the billing for the monthly course with credit card payment occur?
If the above does not resolve your issue, please contact us using the details below.