frequently asked Questions
Can you tell me more about the member benefits?
The benefits available to you differ between the "annual membership fee course" and the "monthly membership fee course."
+++++
▼ Annual fee course
You will receive a membership card with your membership number.
The shipment will be scheduled for around the end of the month following the month of joining.
Example: If you join on July 1, 2024, your card will be sent out in late August, 2024.
▼Monthly fee course
There is no shipment.
+++++
★Early registration benefits
This offer is available to all those who join by 23:59 on Sunday, June 30, 2024.
▼ Annual fee course
Pin Badge + Welcome Wallpaper
▼For those who are on the monthly membership plan
Welcome Wallpaper
*No items will be shipped.
Please note that this offer does not apply to those who enroll on or after Monday, July 1, 2024.
+++++
★About transfer membership benefits
This offer is for those who join by the end of June 2024 and keep their membership number and joining date from the old "Ringo Jam".
▼ Annual fee course
Message card set (3 per member)
+ Voice Message
▼Monthly fee course
Voice Messages
*No items will be shipped.
If you register as a new member without completing the transfer procedure, you will not be eligible for the transfer membership benefits.
Please be sure to follow the procedure here.
+++++
For more information, please read the New Membership Page.
Other Frequently Asked Questions
-
Q.
[Annual fee course] Can I check or change the credit card information I registered?
-
Q.
[Monthly Membership Course] Can I check or change the credit card information I registered?
-
Q.
When you log in to the app, it will say "Not registered."
-
Q.
I can't log in even though the payment is complete.
-
Q.
What if my last name changes?
-
Q.
I registered with the wrong date of birth and gender.
If the above does not resolve your issue, please contact us using the details below.