About shipping of rewards
I am currently a member of the "Monthly Membership Course", but if I change to the "Annual Membership Course" now, will I receive any renewal benefits?
This will be sent to those who have completed the renewal procedure one year after changing to the "Annual Membership Course."
The shipping date will be announced on "JAM'S NEWS" as soon as it is ready.
*The continuing benefits will change each year.
[Annual Membership Plan] Details of the 2026 Membership Renewal Benefits have been confirmed!
* Click here to learn how to change from the "Monthly Membership Course" to the "Annual Membership Course"
Other questions about "Delivery of rewards"
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Q.
[Annual membership course] When will I receive my membership benefits (membership card)?
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[Annual Membership Course] When will I receive the renewal benefits?
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There was a defect with my membership card and benefits. Can I get it exchanged?
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[For those enrolled in the annual membership plan until June 2024] I will not receive the early enrollment benefits or transfer enrollment benefits.
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Can I change the delivery address from [Overseas] to [Within Japan]?
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It has been more than five years since I joined, but I have not received the long-term membership benefits.
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I lost my membership card. Can I have it reissued?
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Is it possible to reissue the early membership benefit (pin badge)?
If the above does not resolve your issue, please contact us using the details below.