About shipping of rewards
I lost my membership card. Can I have it reissued?
A. 恐れながら、現時点では、会員証の再発行は承っておりません。
サイトにログイン後、「MY PAGE」内「MEMBERSHIP CARD」にてデジタル会員証をご確認いただけます。
会員証の提示が必要な際は、上記手順でご提示いただきますようお願いいたします。
今後、再発行受付を実施する際は、サイト内などでお知らせいたします。
「特典の発送について」に関する他の質問
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Q.
[Annual membership course] When will I receive my sign-up benefits?
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Q.
There was a defect with my membership card and benefits. Can I get it exchanged?
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Q.
【2024年6月までの年会費コースご入会者さま】早期入会特典・引継ぎ入会特典が届きません。
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Q.
Can I change the delivery address from [Overseas] to [Within Japan]?
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Q.
I am currently a member of the "Monthly Membership Course", but if I change to the "Annual Membership Course" now, will I receive any renewal benefits?
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Q.
It has been more than five years since I joined, but I have not received the long-term membership benefits.
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Q.
Is it possible to reissue the early membership benefit (pin badge)?
If the above does not resolve your issue, please contact us using the details below.