About shipping of rewards
[Annual membership course] When will I receive my membership benefits (membership card)?
A. 現在大変多くの方から新規ご入会のお申込みをいただいており、通常よりもお届けに時間を要しております。
▼For those living in Japan
入会月の翌々月下旬頃を目途に発送いたします。
▼For those living outside of Japan
ご入会後2か月～3か月を目途に発送いたします。
大変恐れ入りますが、到着まで今しばらくお待ちいただけますようお願い申し上げます。
<詳細>
具体的な発送時期は、サイト内《MEMBER’S NEWS》にてご案内を掲載いたします。
※発送時期に関する個別のお問い合わせはお控えください。
※「月会費コース」会員様は、発送対象外となります。
◆下記もご確認ください
＞詳細はこちら
Other questions about "Delivery of rewards"
-
Q.
[Annual Membership Course] When will I receive the renewal benefits?
-
Q.
There was a defect with my membership card and benefits. Can I get it exchanged?
-
Q.
[For those enrolled in the annual membership plan until June 2024] I will not receive the early enrollment benefits or transfer enrollment benefits.
-
Q.
Can I change the delivery address from [Overseas] to [Within Japan]?
-
Q.
I am currently a member of the "Monthly Membership Course", but if I change to the "Annual Membership Course" now, will I receive any renewal benefits?
-
Q.
It has been more than five years since I joined, but I have not received the long-term membership benefits.
-
Q.
I lost my membership card. Can I have it reissued?
-
Q.
Is it possible to reissue the early membership benefit (pin badge)?
If the above does not resolve your issue, please contact us using the details below.