About joining
I would like to resume in-app purchases (App Store payment / Google Play payment).
A. ご使用のOSにより再開方法は異なります。
■iOSの場合
Open the 'App' settings.
Tap your name.
3. Tap on 'Subscription'.
Tap on 'Mrs. GREEN APPLE OFFICIAL FAN CLUB "Ringo Jam" Monthly Membership' and then tap 'Update'.
■Androidの場合
1. Open the Google Play app.
2. Tap the profile icon in the upper right corner.
Tap on [Payment and Subscription] and then [Subscription].
Tap on 'Mrs. GREEN APPLE OFFICIAL FAN CLUB "Ringo Jam" Monthly Membership' and then tap [Resume] or tap 'Subscribe Again'.
Other questions about "Joining"
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Q.
What is "Ringo Jam"?
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Q.
How do I join?
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Can I join using something other than a smartphone?
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Can I register using a name other than my real name?
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Can I register multiple times?
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My family member is already a member, can they join at the same address?
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Can I join if I live overseas (outside Japan)?
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Q.
I have a "Plus member ID", but I cannot register as an overseas member.
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新規会員登録用のURL記載の返信メールが届きません。
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Are there any email addresses that cannot be used for registration?
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How long does it take to become a member after paying the membership fee?
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Q.
The message "Temporary registration" appears and I cannot proceed with the registration process.
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What is the expiration date of my membership?
If the above does not resolve your issue, please contact us using the details below.