[Important] [Annual membership course] About renewal
Please tell me the payment methods for convenience store payments.
Please check the details below depending on the convenience store you are using.
▼Payment methods at Lawson/Loppi
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*You will need your "customer number" and "confirmation number" when making a payment. Please make a note of them or print the screen.
1. On the Loppi home screen, select the left button that says "For those who have various numbers."
2. Enter your 14-digit customer number.
3. Enter your 4-digit confirmation number and select "Next".
4. After confirming the payment details, select "Yes."
5. Take the printed receipt to the cashier and pay in cash within 30 minutes.
6. After payment, be sure to receive a "detailed statement and receipt."
*The "Transaction Details and Receipt" will serve as your receipt.
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▼Payment methods at FamilyMart/multi-copy machines
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1. From the top page, select "Payment/Charge (Payment at convenience store)".
2. Check the notes regarding the receipt and select "Next".
3. Select "Enter Number".
4. Enter your first number (5 digits) and select "OK".
5. Enter the second number (12 digits) and select "OK".
6. After reading the notes, select "Agree and proceed."
7. Check the payment details confirmation screen and select "Confirm".
8. Take the printed application form to the cashier and make payment within 30 minutes.
9. After payment, be sure to receive a receipt.
*The "receipt" will serve as your receipt.
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▼Payment methods at Ministop
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*You will need your "customer number" and "confirmation number" when making a payment. Please make a note of them or print the screen.
1. On the Loppi home screen, select "For those who have various numbers" on the left button.
2. Enter your 14-digit customer number.
3. Enter your 4-digit confirmation number and select "Next".
4. After confirming the payment details, select "Yes."
5. Take the printed receipt to the cashier and pay in cash within 30 minutes.
6. After payment, be sure to receive a "detailed statement and receipt."
*The "Transaction Details and Receipt" will serve as your receipt.
-----
▼Payment methods at Lawson/Loppi
-----
*You will need your "customer number" and "confirmation number" when making a payment. Please make a note of them or print the screen.
1. On the Loppi home screen, select the left button that says "For those who have various numbers."
2. Enter your 14-digit customer number.
3. Enter your 4-digit confirmation number and select "Next".
4. After confirming the payment details, select "Yes."
5. Take the printed receipt to the cashier and pay in cash within 30 minutes.
6. After payment, be sure to receive a "detailed statement and receipt."
*The "Transaction Details and Receipt" will serve as your receipt.
-----
▼Payment methods at FamilyMart/multi-copy machines
-----
1. From the top page, select "Payment/Charge (Payment at convenience store)".
2. Check the notes regarding the receipt and select "Next".
3. Select "Enter Number".
4. Enter your first number (5 digits) and select "OK".
5. Enter the second number (12 digits) and select "OK".
6. After reading the notes, select "Agree and proceed."
7. Check the payment details confirmation screen and select "Confirm".
8. Take the printed application form to the cashier and make payment within 30 minutes.
9. After payment, be sure to receive a receipt.
*The "receipt" will serve as your receipt.
-----
▼Payment methods at Ministop
-----
*You will need your "customer number" and "confirmation number" when making a payment. Please make a note of them or print the screen.
1. On the Loppi home screen, select "For those who have various numbers" on the left button.
2. Enter your 14-digit customer number.
3. Enter your 4-digit confirmation number and select "Next".
4. After confirming the payment details, select "Yes."
5. Take the printed receipt to the cashier and pay in cash within 30 minutes.
6. After payment, be sure to receive a "detailed statement and receipt."
*The "Transaction Details and Receipt" will serve as your receipt.
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"[Important] Other questions regarding the continuation of the annual fee course"
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Q.
What is 'automatic renewal'?
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Q.
Please tell me how to continue the procedure.
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Q.
Please tell me the supported payment methods.
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Q.
Can I check or change my credit card information?
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Q.
How do I stop automatic renewal of my credit card?
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Q.
Can I change the automatic renewal from 'not doing' to 'doing'?
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Q.
Can I change the payment method?
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Q.
I have auto-renewal enabled, but when will the expiration date be renewed?
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Q.
Even though I don't remember going through any procedures, it was automatically renewed.
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Q.
My membership has expired, but can I still proceed with the renewal process?
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Q.
How can I check if my credit card is automatically renewed?
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Q.
Can I change to 'convenience store payment' while it is currently on automatic renewal?
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Q.
I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
If the above does not resolve your issue, please contact us using the details below.