Help & Inquiries -Mrs. GREEN APPLE OFFICIAL SITE

frequently asked Questions

[Annual fee course] Can I check or change the credit card information I registered?

If you are registered for the "Annual Membership Course," when you access MY PAGE, [Automatic Renewal: Continuing] will be displayed under your membership expiration date.

In addition, the [Check/change/stop card information] button will only be displayed for those who have their card automatically renewed.

Click [Check/Change/Suspend Card Information] to check the currently registered credit card information.

*The information that can be confirmed is [the last three digits of the card number] and [expiration date].

You can change the registered credit card information by clicking on the [Card Information Change Procedure] displayed on the same page.

＜Caution＞
Credit card information can be changed up until the 20th of the month your membership expires.

Please note that after the due date, your subscription will be automatically renewed and procedures will be carried out using your old credit card information.

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*Please access the site using a standard web browser (Safari/Chrome).

*Operation of in-app browsers (Yahoo! JAPAN app/Google app) is not guaranteed.

*The site may not function properly if accessed via various SNS apps such as "X (formerly Twitter), Instagram, LINE, etc.