[Important] [Annual membership course] About renewal
Please tell me how to continue the procedure.
From three months prior to the membership expiration date (including the expiration date),After logging inMy PageYou will be able to continue.
＞継続手続き手順はこちら
Example: If the expiration date is the end of July 2025, then continuation procedures can be carried out from May 2025 to the end of August.
※2025年8月中は猶予期間となり、継続手続きを行わない限りライブのお申し込みや、コンテンツの閲覧等はできません。
Once the renewal period is reached, you will be notified by email so please complete the necessary procedures.
*Please note that the email is merely a notification, so if you do not receive an email it will not prevent you from renewing your subscription.
You can log in during theavailable period, and you can complete the procedures from yourMy Page, so please rest assured.
"[Important] Other questions regarding the continuation of the annual fee course"
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What is 'automatic renewal'?
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Please tell me the supported payment methods.
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Can I check or change my credit card information?
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How do I stop automatic renewal of my credit card?
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Can I change the automatic renewal from 'not doing' to 'doing'?
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Please tell me the payment methods for convenience store payments.
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Can I change the payment method?
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I have auto-renewal enabled, but when will the expiration date be renewed?
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Even though I don't remember going through any procedures, it was automatically renewed.
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My membership has expired, but can I still proceed with the renewal process?
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How can I check if my credit card is automatically renewed?
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Can I change to 'convenience store payment' while it is currently on automatic renewal?
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自動継続完了前にクレジットカード会社から会費引き落とし通知が届きました。
If the above does not resolve your issue, please contact us using the details below.