[Annual membership course] About renewal
I have auto-renewal enabled, but when will the expiration date be renewed?
The automatic renewal process is as follows:
When you access your My Page, next to "Membership expiration date" you will see
If your subscription is ongoing, [Automatic Continuation] will be displayed.
To stop or change your automatically renewed credit card,
This can be done up until the 20th of the month your membership expires.
●If your subscription is automatically renewed, please use your registered credit card.
Your membership will be renewed between the 21st and the end of the month in which it expires.
Once renewal is complete, you can check the extended expiration date on your My Page.
*We will also notify you by email to your registered email address.
In the unlikely event that your registered credit card cannot be renewed,
You can renew your membership within one month of the expiration date.
Other questions about "Annual membership course renewal"
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Please tell me how to continue the procedure.
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Even though I don't remember going through any procedures, it was automatically renewed.
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My membership has expired. Can I still renew my membership?
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What is "automatic credit card renewal"?
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How can I check if my credit card is automatically renewed?
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How do I stop automatic renewal of my credit card?
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Can I change the credit card information used for automatic renewal?
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How can I change automatic renewal from "no" to "yes"?
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My subscription is automatically renewed, but I would like to continue it by paying at a convenience store. What should I do?
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I received an email from my credit card company notifying me of my membership fee withdrawal one month before my membership expired.
If the above does not resolve your issue, please contact us using the details below.