Payment of membership fees
[Annual membership fee course] Can I change the payment method?
A. Yes, it is possible.
■ Change from credit card payment to convenience store payment
If you proceed with the payment using a credit card, it will automatically be set to recurring payment.
If you cancel the automatic renewal on your My Page, you will be able to select convenience store payment.
»Q. [Annual fee course] How can I check if my credit card is automatically renewing?
»Q. [Annual fee course] How do I stop the automatic renewal of my credit card?
»Q. [Annual fee course] How can I check if my credit card is automatically renewing?
»Q. [Annual fee course] How do I stop the automatic renewal of my credit card?
»Q.【年会費コース】登録したクレジットカード情報を確認・変更することはできますか？
■コンビニ決済→クレジットカード決済に変更
継続タイミングになりますと、マイページで「会員情報の確認・変更」から「クレジットカード決済」をご選択いただけます。
■コンビニ決済→クレジットカード決済に変更
継続タイミングになりますと、マイページで「会員情報の確認・変更」から「クレジットカード決済」をご選択いただけます。
The period during which continuation procedures are possible
From three months before the membership expiration month (including the expiration month) to within one month after the membership expiration.
■Convenience store payment → Another convenience store payment
When it comes to the continuation timing, you can select 'Convenience Store Payment' from 'Check/Change Membership Information' on your My Page.
*Period during which continuation procedures can be performed*
From three months before the membership expiration month (including the expiration month) to within one month after the membership expiration.
■ If you want to change your credit card automatic renewal from "No" to "Yes"
If you select "Credit card payment" at the time of renewal, automatic renewal will be reflected from the following year.
You cannot register your credit card information for automatic renewal except at the time of renewal.
Automatic renewal applies in the following cases:
・When you registered with a credit card payment at the time of membership
・When you registered with a credit card payment at the time of renewal (reflected from the following year)
※ If you joined or renewed via convenience store payment, you will not be eligible for automatic renewal.
※Note※
Automatic renewal applies in the following cases:
・When you registered with a credit card payment at the time of membership
・When you registered with a credit card payment at the time of renewal (reflected from the following year)
※ If you joined or renewed via convenience store payment, you will not be eligible for automatic renewal.
※Note※
For those living outside of Japan, the only available payment method is credit card payment.
Other questions about "Payment of membership fees"
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Q.
I was unable to register for the live show in time so please refund me.
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[Monthly membership course] Please tell me the payment methods available.
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Q.
I get the message "You have reached the limit on the number of errors" and cannot register as a member.
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Q.
I want to register using a credit card, but I get an error message.
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[Monthly fee course] I would like to register using carrier payment, but it is not available.
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[Monthly membership course] Can I change the payment method?
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[Monthly membership course] Do I need to make payment every month?
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[Monthly membership course] If I join in the middle of the month, will the payment be calculated on a pro rata basis?
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[Monthly Membership Course] How can I check the status of my monthly payments?
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[Monthly Membership Course] There has been a duplicate payment. Can I get a refund?
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What are in-app purchases (App Store payments / Google Play payments)?
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[Monthly Membership Course] When will my credit card be charged?
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[Annual membership fee course] Please tell me the payment methods available.
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[Annual fee course] Can I check or change my credit card information?
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[Annual membership fee course] Please tell me how to pay at a convenience store.
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Q.
[Annual membership course] I received an email from my credit card company one month before my membership expired informing me of the membership fee being deducted.
If the above does not resolve your issue, please contact us using the details below.