About shipping of rewards

• Q.
  [Annual membership course] When will I receive my sign-up benefits?
• Q.
  There was a defect with my membership card and benefits. Can I get it exchanged?
• Q.
  [For members who joined by June 2024] I will not receive the early enrollment benefits or transfer enrollment benefits.
• Q.
  Can I change the delivery address from [Overseas] to [Within Japan]?
• Q.
  I am currently a member of the "Monthly Membership Course", but if I change to the "Annual Membership Course" now, will I receive any renewal benefits?
• Q.
  It has been more than five years since I joined, but I have not received the long-term membership benefits.
• Q.
  I lost my membership card. Can I have it reissued?
• Q.
  Is it possible to reissue the early membership benefit (pin badge)?