About the official app "MGA App"
Can I use the app on devices other than a smartphone?
A. 「MGA App」はスマートフォン専用アプリです。
フィーチャーフォン（ガラケー）・ガラホ・らくらくスマートフォンには対応しておりません。
タブレット端末（iPadなど）は動作保証外です。
＜推奨環境＞
iOS 15.0以降
Android 9.0以降
*Electronic tickets can only be displayed on a smartphone with the mobile phone number registered at the time of application.
Other questions about the official MGA App
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Q.
How do I download the "Mrs. GREEN APPLE Official App"?
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Q.
My child does not have a smartphone. Can we both log in from the same device?
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I can't log in to the "MGA App".
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Do I need to verify my phone number for the app?
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I am unable to authenticate my phone number as the message "This phone number has already been authenticated with another ID" is displayed.
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How do I set up push notifications?
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I haven't received the phone number verification SMS message.
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What should I do if I cannot receive my e-ticket?
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Q.
I registered for membership content through in-app purchases (App Store payment / Google Play payment), but I cannot view the content.
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Q.
I registered on the website, but I also registered on the app.
If the above does not resolve your issue, please contact us using the details below.