About the official app "MGA App"
I registered on the website, but I also registered on the app.
A. WEBサイトのご登録に加えて、アプリ内課金（App Store決済／Google Play決済）でも登録された場合、返金や入会キャンセルなどは承ることができません。
Please cancel any unnecessary registration by yourself.
About Cancelling In-App Purchases
Please refer to the following.
≫Q.アプリ内課金（App Store決済／Google Play決済）の退会方法はこちら
Regarding cancellation on the web
Please refer to the following.
≫【月会費コース】退会方法はこちら
≫【年会費コース】退会方法はこちら
Other questions about the official MGA App
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Q.
How do I download the "Mrs. GREEN APPLE Official App"?
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Q.
Can I use the app on devices other than a smartphone?
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Q.
子どもはスマートフォンを持っていません。親子で1つの端末からログインすることはできますか？
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Q.
「MGA App」にログインできません。
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Q.
Do I need to verify my phone number for the app?
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Q.
「この電話番号はすでに別のIDで認証登録されています。」と表示され電話番号認証ができません。
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Q.
How do I set up push notifications?
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Q.
I haven't received the phone number verification SMS message.
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Q.
What should I do if I cannot receive my e-ticket?
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Q.
I registered for membership content through in-app purchases (App Store payment / Google Play payment), but I cannot view the content.
If the above does not resolve your issue, please contact us using the details below.