A. アプリ内課金（App Store決済／Google Play決済）で登録が完了しているか、ご確認ください。

下記の方法にて確認いただき『Mrs. GREEN APPLE OFFICIAL FAN CLUB「Ringo Jam」月額会員』の表示がない場合は、登録が完了しておりません。改めてご登録ください。

【アプリ内課金登録状況確認方法】

●In the case of iOS

Open the 'App' settings.

Tap your name.

3. Tap on 'Subscription'.

For Android

1. Open the Google Play app.

2. Tap the profile icon in the upper right corner.

Tap on [Payment and Subscription] and then [Subscription].

Please check the above, and if 'Mrs. GREEN APPLE OFFICIAL FAN CLUB "Ringo Jam" Monthly Membership' is displayed, please try the 'Restore' option from the registration screen in the app.

【登録画面の「復元」実施方法】

●In the case of iOS

Open the app and click on the FC exclusive content (such as MOVIE).

Click here if you agree to the above and wish to use the app without registering as a member.

3. Click on 'Restore' at the bottom of the page.

For Android

Open the app and click on the FC exclusive content (such as MOVIE).

2. Enter your Plus member ID and password to log in (If you do not have a Plus member ID, click on 'Register for Plus member ID (Free)' to sign up).

3. Click on 'Restore' at the bottom of the page.