About the "Mrs. GREEN APPLE Official App"
Both my child and I are members of the fan club, but my child does not have a smartphone. Is there a way for my child to use the app?
Unfortunately, if you don't have a smartphone, you won't be able to use the app.
The content of the "Mrs. GREEN APPLE Official App" and the OFFICIAL SITE and OFFICIAL FAN CLUB "Ringo Jam" that can be accessed from a web browser are the same.
Please use the "Mrs. GREEN APPLE Official App" with one of your membership information, and enjoy it from a web browser with the other membership information.
Please note that only one Plus member ID (formerly EMTG ID) can be registered per device to the app.
Registering the same membership information on the app on multiple devices may cause errors, so please only use the app on one smartphone device.
*If you have already authenticated with a different ID, an alert will be displayed.
* To prevent unauthorized use, you may only change your device and reinstall the app twice a month. Please note that if you exceed the limit, you will not be able to log in yourself.
Other questions about "About the 'Mrs. GREEN APPLE Official App'"
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How do I download the "Mrs. GREEN APPLE Official App"?
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Can I use the app on devices other than a smartphone?
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I can't log in to the "Mrs. GREEN APPLE Official App."
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Do I need to verify my phone number for the app?
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I cannot log in to the app because the message "This phone number has already been authenticated with another ID" appears.
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What is a "TICKET" on the app?
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Can I use both the "Mrs. GREEN APPLE Official App" and "Ringo Jam"?
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After I reinstalled the app, I can no longer log in.
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Can one person register multiple apps?
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If I change my device, can I still use the app?
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I'm not receiving push notifications.
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I haven't received the phone number verification SMS message.
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Can I view the content without paying the membership fee?
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The error message [E040002] appears and I cannot log in to the app.
If the above does not resolve your issue, please contact us using the details below.