About the official app "MGA App"
How do I set up push notifications?
A. Please setpush notifications for the official Mrs. GREEN APPLE app "MGA App" to "On" in the notification settings of your device.
If you are not receiving push notifications even though the push notification setting is set to [On], or if you would like more information on how to set up push notifications, please contact the carrier of your device.
Other questions about the official MGA App
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How do I download the "Mrs. GREEN APPLE Official App"?
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Can I use the app on devices other than a smartphone?
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My child does not have a smartphone. Can we both log in from the same device?
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I can't log in to the "MGA App".
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Do I need to verify my phone number for the app?
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I am unable to authenticate my phone number as the message "This phone number has already been authenticated with another ID" is displayed.
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I haven't received the phone number verification SMS message.
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What should I do if I cannot receive my e-ticket?
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I registered for membership content through in-app purchases (App Store payment / Google Play payment), but I cannot view the content.
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I registered on the website, but I also registered on the app.
If the above does not resolve your issue, please contact us using the details below.