About the "Mrs. GREEN APPLE Official App"
I'm not receiving push notifications.
Please check the notification settings of your device to make sure that push notifications for the "Mrs. GREEN APPLE Official App" are turned on.
If you are not receiving push notifications even though the push notification setting is set to [On], or if you would like more information on how to set up push notifications, please contact the carrier of your device.
Other questions about "About the 'Mrs. GREEN APPLE Official App'"
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How do I download the "Mrs. GREEN APPLE Official App"?
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Can I use the app on devices other than a smartphone?
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Both my child and I are members of the fan club, but my child does not have a smartphone. Is there a way for my child to use the app?
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I can't log in to the "Mrs. GREEN APPLE Official App."
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Do I need to verify my phone number for the app?
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I cannot log in to the app because the message "This phone number has already been authenticated with another ID" appears.
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What is a "TICKET" on the app?
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Can I use both the "Mrs. GREEN APPLE Official App" and "Ringo Jam"?
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After I reinstalled the app, I can no longer log in.
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Can one person register multiple apps?
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If I change my device, can I still use the app?
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I haven't received the phone number verification SMS message.
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Can I view the content without paying the membership fee?
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The app crashes when I try to receive my e-ticket.
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アプリ内課金（App Store決済／Google Play決済）とは何ですか？
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アプリ内課金（App Store決済／Google Play決済）で登録したのに会員コンテンツが閲覧できません
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WEBサイトで登録しているのに、アプリでも登録してしまいました。
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複数の決済手段で登録してしまいました。
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アプリ内課金（App Store決済／Google Play決済）の退会方法を教えてください
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アプリ内課金（App Store決済／Google Play決済）を再開したいです
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The error message [E040002] appears and I cannot log in to the app.
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