About the official app "MGA App"
Do I need to verify my phone number for the app?
A. 公式アプリで電子チケット発券を行う際に必要となりますので、認証のお手続きをお願いいたします。
なお、「Ringo Jam」会員限定コンテンツ閲覧のためには認証を省略した場合でもご利用いただけます。
Other questions about the official MGA App
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Q.
How do I download the "Mrs. GREEN APPLE Official App"?
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Can I use the app on devices other than a smartphone?
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My child does not have a smartphone. Can we both log in from the same device?
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I can't log in to the "MGA App".
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I am unable to authenticate my phone number as the message "This phone number has already been authenticated with another ID" is displayed.
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How do I set up push notifications?
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I haven't received the phone number verification SMS message.
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What should I do if I cannot receive my e-ticket?
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I registered for membership content through in-app purchases (App Store payment / Google Play payment), but I cannot view the content.
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I registered on the website, but I also registered on the app.
If the above does not resolve your issue, please contact us using the details below.