公式アプリ「MGA App」について
How do I download the "Mrs. GREEN APPLE Official App"?
You can download it from the link below.
iOS version ▷ App Store
Android version ▷ Google Play
*The "Mrs. GREEN APPLE official app" is for smartphones only.
*This service is limited to devices with internet connection, calling function, and phone numbers starting with 090/080/070.
*Some smartphone models are not compatible.
Please check the recommended environment below.
「公式アプリ「MGA App」について」に関する他の質問
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Q.
Can I use the app on devices other than a smartphone?
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Q.
Both my child and I are members of the fan club, but my child does not have a smartphone. Is there a way for my child to use the app?
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Q.
I can't log in to the "Mrs. GREEN APPLE Official App."
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Q.
Do I need to verify my phone number for the app?
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Q.
I cannot log in to the app because the message "This phone number has already been authenticated with another ID" appears.
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Q.
What is a "TICKET" on the app?
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Can I use both the "Mrs. GREEN APPLE Official App" and "Ringo Jam"?
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Q.
After I reinstalled the app, I can no longer log in.
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Q.
Can one person register multiple apps?
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Q.
If I change my device, can I still use the app?
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I'm not receiving push notifications.
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I haven't received the phone number verification SMS message.
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Can I view the content without paying the membership fee?
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Q.
The app crashes when I try to receive my e-ticket.
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Q.
What are in-app purchases (App Store payments / Google Play payments)?
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Q.
I registered for membership content through in-app purchases (App Store payment / Google Play payment), but I cannot view the content.
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Q.
I registered on the website, but I also registered on the app.
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Q.
Please tell me how to cancel in-app purchases (App Store payment / Google Play payment).
If the above does not resolve your issue, please contact us using the details below.