About the official app "MGA App"
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Q.
How do I download the "Mrs. GREEN APPLE Official App"?
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Q.
Can I use the app on devices other than a smartphone?
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Q.
My child does not have a smartphone. Can we both log in from the same device?
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Q.
I can't log in to the "MGA App".
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Q.
Do I need to verify my phone number for the app?
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Q.
I am unable to authenticate my phone number as the message "This phone number has already been authenticated with another ID" is displayed.
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Q.
How do I set up push notifications?
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Q.
I haven't received the phone number verification SMS message.
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Q.
What should I do if I cannot receive my e-ticket?
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Q.
I registered for membership content through in-app purchases (App Store payment / Google Play payment), but I cannot view the content.
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Q.
I registered on the website, but I also registered on the app.