About the "Mrs. GREEN APPLE Official App"
Can I use both the "Mrs. GREEN APPLE Official App" and "Ringo Jam"?
Yes, you can.
To use the service, please log in to both the official app and the RingoJam website using the same Plus member ID.
Possession of multiple Plus member IDs is prohibited as it may affect your use of services (including other apps).
*Due to the full renewal at 12:00 on Sunday, March 3rd,the following content will stop updating as of 11:59 on Sunday, March 3rd.
We will announce this on the "MEMBER'S NEWS" section of this website.
・Mrs. MOMENT
・Mrs. REPORT
Other questions about "About the 'Mrs. GREEN APPLE Official App'"
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How do I download the "Mrs. GREEN APPLE Official App"?
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Can I use the app on devices other than a smartphone?
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Both my child and I are members of the fan club, but my child does not have a smartphone. Is there a way for my child to use the app?
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I can't log in to the "Mrs. GREEN APPLE Official App."
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Do I need to verify my phone number for the app?
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I cannot log in to the app because the message "This phone number has already been authenticated with another ID" appears.
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What is a "TICKET" on the app?
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After I reinstalled the app, I can no longer log in.
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Can one person register multiple apps?
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If I change my device, can I still use the app?
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I'm not receiving push notifications.
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I haven't received the phone number verification SMS message.
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Can I view the content without paying the membership fee?
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The error message [E040002] appears and I cannot log in to the app.
If the above does not resolve your issue, please contact us using the details below.