公式アプリ「MGA App」について
Can I use both the "Mrs. GREEN APPLE Official App" and "Ringo Jam"?
Yes, you can.
To use the service, please log in to both the official app and the RingoJam website using the same Plus member ID.
Possession of multiple Plus member IDs is prohibited as it may affect your use of services (including other apps).
*Due to the full renewal at 12:00 on Sunday, March 3rd,the following content will stop updating as of 11:59 on Sunday, March 3rd.
We will announce this on the "MEMBER'S NEWS" section of this website.
・Mrs. MOMENT
・Mrs. REPORT
「公式アプリ「MGA App」について」に関する他の質問
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Q.
How do I download the "Mrs. GREEN APPLE Official App"?
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Q.
Can I use the app on devices other than a smartphone?
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Q.
Both my child and I are members of the fan club, but my child does not have a smartphone. Is there a way for my child to use the app?
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Q.
I can't log in to the "Mrs. GREEN APPLE Official App."
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Q.
Do I need to verify my phone number for the app?
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I cannot log in to the app because the message "This phone number has already been authenticated with another ID" appears.
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Q.
What is a "TICKET" on the app?
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After I reinstalled the app, I can no longer log in.
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Q.
Can one person register multiple apps?
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Q.
If I change my device, can I still use the app?
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Q.
プッシュ通知の設定方法を教えてください。
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I haven't received the phone number verification SMS message.
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Q.
電子チケットを受け取ることが出来ないときの対処法を教えてください。
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Q.
I registered for membership content through in-app purchases (App Store payment / Google Play payment), but I cannot view the content.
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Q.
I registered on the website, but I also registered on the app.
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Q.
Please tell me how to cancel in-app purchases (App Store payment / Google Play payment).
If the above does not resolve your issue, please contact us using the details below.